Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last Updated: January 1, 2025

1. Introduction

Mavina ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email, phone number, address)
  • Company information and job title
  • Project requirements and business objectives
  • Communication preferences
  • Payment and billing information

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and location data
  • Browser type and version
  • Device information
  • Pages visited and time spent on our site
  • Referring website information

2.3 Lead Generation Data

For our lead generation services, we may collect and process:

  • Publicly available business contact information
  • Social media profile data
  • Professional networking information
  • Behavioral and engagement data

3. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and improving our AI consulting services
  • Communicating with you about our services
  • Processing payments and managing accounts
  • Conducting lead generation and qualification
  • Analyzing website usage and improving user experience
  • Complying with legal obligations
  • Protecting against fraud and security threats

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance
  • Payment processing
  • Email marketing and communication
  • Analytics and performance monitoring
  • Lead generation and data enrichment

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4.3 Legal Requirements

We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection
  • Secure data storage and backup systems

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specific retention periods include:

  • Contact form submissions: 3 years
  • Client project data: 7 years after project completion
  • Lead generation data: 2 years or until opt-out
  • Website analytics: 26 months

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service provider
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Request limitation of processing activities

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Types of cookies we use include:

  • Essential cookies: Required for website functionality
  • Analytics cookies: Help us understand website usage
  • Marketing cookies: Used for targeted advertising
  • Preference cookies: Remember your settings and preferences

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

  • Email: [email protected]
  • Phone: +1 9037365396
  • Address: 6607 E County Road 96, Midland, TX 79706-0000

14. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information.

15. European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights mentioned in Section 7 above. Our lawful basis for processing your information includes consent, contract performance, and legitimate interests.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.